Sonder

Support

Questions, problems, or feedback — email us and a human will reply. We usually answer the same day.

Common questions

How do I get started?

Create an account, then describe a job out loud in Quote. Sonder builds the estimate, and creating the project drafts the contract and invoice from it.

Who can see my clients’ information?

Only people you invite to that specific project. Clients see their own project and files; contractors never see financials. Access is per project, not per company.

How do I invite a client or a team member?

Open the project, go to the team row, and send an invite. You choose their role when you invite them, and it decides what they can see.

Can I use Sonder on my phone and my computer?

Yes. The iOS app and the web app are the same account and the same data, live.

How do I delete my account or my data?

Email us and we will remove your account and everything in it. See the privacy policy for what we store and why.